Terms of service

Identity of the Person Responsible for the File

Herederos de Maximiliano, S.L. domiciled at C/Juventud nº 1 P.I. PISA. 41.927 Mairena del Aljarafe (Seville), registered in the Mercantile Registry of Seville, Volume 5526, Folio 8, Page SE-93193, Inscription 1 - C.I.F. B90001223, with Sanitary Registry 10.17202/SE whose Category/Activity Key is 10: 630, 123 that can be consulted in https://www.aesan.gob.es/. You can also request any type of information to the e-mail address info@maximilianojabugo.com; informs the users of the Internet portal of its property about its personal data protection policy so that the Users may freely and voluntarily determine if they wish to provide the Personal Data that may be required or that may be obtained from the Users on the occasion of the subscription or registration in some of the services offered. Herederos de Maximiliano, S.L. reserves the right to modify the present policy in order to adapt it to new legislation or jurisprudence and will announce in this page the changes introduced with reasonable notice before their implementation.

In the event that the appointment of a Data Protection Delegate is necessary or if Herederos de Maximiliano, S.L. considers it appropriate to appoint one, you may contact him/her at the address indicated above.

Purpose and Legitimation

In the event that you provide us with documentation through our Contact questionnaire, the purpose of the collection and processing of your data is the one you indicate in the message box, as well as being used to contact you, always within the framework of the indicated purpose. The legitimacy of the treatment is given by the authorization you give us by checking the box of acceptance of our policy, without which we could not process your data and, therefore, perform the treatment that you request.

Except in the fields where otherwise indicated, the answers to the questions on Personal Data are voluntary, without the lack of response implies a decrease in the quality or quantity of the corresponding services, unless otherwise indicated.

The information you provide will be used exclusively for the purposes expressed in the data collection.

The information referring to personal data collected on this website has the consent of the interested party. However, according to current legislation and the most current criteria of both the AEPD and the Courts, the Internet is not a source of public access so you can not make any other treatment with this data without first seeking the consent of the affected.

Confidentiality

The personal data you provide will be treated with absolute confidentiality and maximum privacy and security in accordance with current legislation. The personal data you provide us with may be subject either to automated treatment in accordance with the purpose of the file to which they are to be incorporated or not to be incorporated to any type of file, computerized or manual, and will be used exclusively to contact you if necessary and in response to the issues raised, Herederos de Maximiliano, S.L. may keep your data once the whole relationship with the user has ended, only to comply with its legal obligations. This data will be kept as long as it is legally necessary or the client has not requested its elimination or blocking.

In accordance with the provisions of the Organic Law 3/2018 on Personal Data Protection and guarantee of digital rights, Herederos de Maximiliano, S.L. informs that the Personal Data may be subject to automated processing and be incorporated into a file owned by us.

Herederos de Maximiliano, S.L. provides the appropriate technical resources so that you may previously access the Privacy Policy or any other relevant information, and you may give your consent in order to proceed with the automated processing of your Personal Data.

Accuracy and veracity of the provided data

The User is the only responsible for the truthfulness and accuracy of the data included, exonerating Herederos de Maximiliano, S.L. from any responsibility in this regard. The Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep the information duly updated.

Cession

Herederos de Maximiliano, S.L. shall only transfer the personal data provided when such transfer is necessary for the purposes foreseen, not transferring them to any other company or institution for different purposes and not transferring them to third countries under any circumstances.

Rights

The Users have recognized and may exercise their rights of access, rectification, suppression and portability of their data, and the limitation or opposition to its processing, as well as the right to be informed of the transfers made by contacting Herederos de Maximiliano, S.L. through the e-mail address indicated above.

You also have the right to withdraw the consent given and to complain to the Control Authority.

You may address your communications and exercise these rights to the e-mail address indicated above or by ordinary mail addressed to Herederos de Maximiliano, S.L. at the address indicated at the beginning of this policy. In order to exercise these rights and in compliance with Instruction 1/1998, of January 19, 1998, of the Data Protection Agency, it is necessary that you prove your identity by sending a photocopy of your National Identity Document or any other legally valid means.

Security measures

Herederos de Maximiliano, S.L. has adopted the security levels and measures for the protection of personal data, installing in its systems and files the necessary technical measures to guarantee the confidential treatment of the data, avoid its loss, alteration and access. However, the User must be aware that Internet security measures are not impregnable.

Acceptance and consent

The User declares to have been informed of the conditions on personal data protection, accepting and consenting to the automated processing of such data by Herederos de Maximiliano, S.L. in the manner and for the purposes indicated in this Personal Data Protection Policy.

Acceptance and availability of the general contracting conditions

These general contracting conditions, hereinafter, "The General Conditions", shall regulate the relationships that may arise between Herederos de Maximiliano, S.L. (hereinafter, the provider) and the users-customers, hereinafter, "the Clients", who contract the provision of the services or products offered through the website.

The acceptance of this document has the same contractual validity as the face-to-face signature of the same. The fact of following telematically all the steps described in the contracting procedure, supposes the presumption that the user accepts unequivocally the present general conditions of contracting. This document can be printed and stored by Customers. www.maximilianojabugo.com makes available to them, the e-mail address info@maximilianojabugo.com so that they can raise any questions about the General Conditions.

The provider, in order to improve the services and products offered, reserves the right to modify at any time these conditions, as well as any other document displayed on the website, notifying customers in advance.

The language of formalization of the contract is in Spanish.

Applicable law and jurisdiction

These Conditions have been drawn up in accordance with the provisions of Law 34/2002, on information society services and electronic commerce, Law 7/1998 on General Contracting Conditions, Royal Decree 1906/1999, which regulates telephone or electronic contracting with general conditions in development of Article 5.3 of Law 7/1998, Royal Legislative Decree 1/2007, of November 16, which approves the Revised Text of the General Law for the Defense of Consumers and Customers and other complementary laws, Law 7/1996 on the Regulation of Retail Trade, Royal Decree-Law 14/1999 regulating the Electronic Signature and any other legal provisions that may be applicable.

For all litigious matters or those related to the present General Conditions hosted at www.maximilianojabugo.com, the Spanish legislation shall be applicable, and the Spanish Courts and Tribunals located at the fiscal address of Herederos de Maximiliano, S.L. shall be competent for the resolution of all conflicts derived from or related to the present conditions.

Products

The Products offered in www.maximilianojabugo.com, together with their essential characteristics and price will appear on screen. Apart from the price, and before confirming the order, the total shipping costs to the Client's address, if any, will appear on the screen. The offers will be duly indicated on the screen.

Herederos de Maximiliano, S.L. makes every effort within its means to offer the information contained in the website truthfully and without typographical errors. In the event that at any time any error of this type were to occur, beyond the control of Herederos de Maximiliano, S.L., it would be corrected immediately.

In the event that, once the order has been placed, the company HM SL does not have stock of any of the product/s requested, the customer shall be informed of such unavailability and the order shall be cancelled and the amounts paid for such unavailable product/s shall be refunded.

Prices

The price of our articles and services is the one indicated at all times on our website. The prices of the Products are always shown in Euros and include VAT and any other applicable taxes, and will be at all times those in force.

The products are inclusive of 10% VAT and the complements are inclusive of 21% VAT.

If the company detects that there has been an error in the introduction of the price of an article, after receipt of an order, we will contact you as soon as possible to inform you of the incident, and offer you the option of cancellation or maintenance in the correct conditions. The automatic confirmation does not validate erroneous price conditions. In case of cancellation you will be refunded any amount that had been paid. Without your express agreement to the correct price conditions, we will not proceed with the shipment.

The price of the product does not include shipping costs. These costs are borne by the Customer and will be added to the total amount of the selected Products. The cost of the contracted delivery service will be determined by the conditions and modality of such service selected. The Customer will be duly informed of these costs, which will be duly broken down prior to payment before confirming the order and finalizing the contracting process.

Methods of purchase and payment

Buying in our store is very simple: just choose an item, add it to the basket by clicking on the shopping cart icon and process the order, using the payment method you prefer.

If you have chosen to pay by credit card, this will be carried out through the bank's POS. In case of payment by other means, it must be made as indicated.

Afterwards, the buyer will receive an e-mail containing all the information related to his purchase. This document is the confirmation that the purchase has been successfully completed and has full probative value in the event of any claim, provided that the corresponding proof of payment is attached. In case you do not receive this e-mail, please check your "junk mail" or "antispam" account, since it may have been detected as spam. If you do not find it in this section, please inform us as soon as possible to the Customer Service Department by e-mail to the address info@maximilianojabugo.com so that we can solve the problem.

Herederos de Maximiliano, S.L. will not send any product until its administration department has verified that the payment has been made or that the cash on delivery request has been accepted in order to avoid possible false orders or orders not accepted by the customer.

In case of non-payment by the Client, total or partial, on the due date agreed for one or more shipments of products, Herederos de Maximiliano, S.L. may suspend or cancel any pending shipment or Contract, without incurring in liability for any damages or losses, including loss of profits, or damages for delay or loss of production caused to the Client. The foregoing power of Herederos de Maximiliano, S.L. shall in no case release the Client from its contractual obligations in relation to the payments due and the reception of products.

If the order, once confirmed and sent, is not accepted by the Client, the latter shall be responsible for the expenses incurred. You will receive an invoice or proof of purchase by mail and/or e-mail. All false orders or fraud attempts will be reported to the competent authorities. All information necessary to cooperate with the investigation will be provided.

In the event of a delay in the reception or withdrawal of the goods by the Client, Herederos de Maximiliano, S.L. shall be entitled to store the goods, at the Client's risk and expense, in its facilities or in those of a third party, and the Client shall be obliged to pay the expenses incurred to Herederos de Maximiliano, S.L.

Methods of payment

Credit card. You can pay with your Visa and Mastercard through the secure payment gateway. When you place your order, a new accredited and totally secure page will appear, where you will have to enter your credit card information.

Cash on delivery. With this payment method you can pay when you receive the order at your shipping address. You will be able to pay with cash or check certified by the bank. This payment method has no surcharge and is accepted only for orders with destination in Spain within the Peninsula or Balearic Islands.

Bank transfer. Payment by bank transfer may increase the amount of your purchase depending on the conditions of your bank. You can make a bank transfer and send us a proof of the transfer to info@maximilianojabugo.com to expedite the shipment along with the order number.

Paypal is the global leader in accredited online payments for online shopping transactions. It is widely used offering total security in payment. Paypal will be the only one that will have your bank details being an intermediary between you and Herederos de Maximiliano, S.L. This form of payment is immediate, at the moment you make the payment, we receive it going to process your order (previous verification that the data are correct). To register or obtain more information visit www.paypal.es, Paypal site for Spain or www.paypal.com Paypal main site. These links are external and link to pages with their own terms of use and/or privacy policy.

Buy now and pay later.payment method that allows you to buy/reserve your product and pay later by bank transfer to the indicated account up to 30 days after purchase.

The company is not responsible for any delays caused by:

  • Incorrect or incomplete address

  • Failure to provide a contact telephone number

  • Strikes of the carriers

Europe

The shipping agency for Europe is GLS and / or Seur and all shipments have a cost of 9 euros.

Discounts and promotions

Free shipping

Free shipping for orders over 29,90 (V.A.T. included) only for Peninsula and Balearic Islands. Free shipping from 99 € for France, Germany, Italy.

9. Returns

We are looking for your satisfaction, therefore we offer you a 100% no questions asked, no hassle guarantee. If your order does not meet your expectations we will pick it up at your home, comfortably, and we will give you the option of replacement or refund your money.

If you want the replacement of the piece, we will send a courier service to your home, which will pick up the order to be returned, which must be packed in its original box or similar, indicating our address.

Before returning the Product, the Customer must ensure that it is properly protected and sealed so that it does not suffer any damage during transport.

Defective products or wrong shipments

In order to give you the best attention and replacement in case of error in the order, it is important to check the number of packages and the goods as soon as you receive them, since any anomaly or damage must be notified within 24 hours from the receipt of the goods for transport insurance purposes. Any notification made after this period will not be accepted. Any defect or fault found upon receipt must be indicated on the carrier's delivery note.

In the event that the product is returned for lack of conformity (defective products or wrong shipments), the user will be entitled to opt either for the refund of the amount paid or the restitution of the product for another of identical characteristics. In such cases, Herederos de Maximiliano, S.L. shall bear the shipping or return costs of the product.

The user has 14 days from the delivery of the product to be able to return it, being an essential requirement to contact the customer service department within a maximum period of 48 hours from the reception of the order by e-mail to the address, info@maximilianojabugo.com indicating the reason for the return. If this prior communication is not carried out, it will not be possible to process the return.

The refund of the amount will always be made according to the way in which the user had initially paid the purchase and provided that the above requirements are met.

The company makes available to the user-customer the following data to establish a quick, personal and direct contact in order to resolve any questions, doubts or complaints: E-MAIL: info@maximilianojabugo.com OR FREE PHONE 900 1900 00.

Packaging

The products will be packed in the best possible way to guarantee their integrity during transport.

Safeguard clause

All the clauses or extremes of the present contract must be interpreted in an independent and autonomous way, not being affected the rest of the stipulations in case one of them has been declared VOID by a firm judicial sentence. The contracting parties agree to replace the clause or clauses affected by another or others that preserve the effects pursued by the parties.

Exemption from liability

The company shall not be liable for interruptions in electrical or telecommunications services that prevent customers/users from using the services offered.

Online Dispute Resolution (ODR)

On-Line Dispute Resolution for EU Consumers

Maximiliano Jabugos S.L. informs consumers residing in the European Union that, in case of problems with an online purchase, they have the right to use the Online Dispute Resolution (ODR) tool provided by the European Commission. Consumers can file a complaint through the Online Disputes Portal, accessible at the following link: Online Litigation Portal.

Once the complaint has been filed, the parties have 90 days to dialogue through the platform and try to reach a mutually satisfactory solution. If an agreement is not reached within this period, the consumer has an additional 30 days to contact an alternative dispute resolution (ADR) body, which is neutral and authorized to resolve the case. It should be noted that consumers also have the option of contacting a third party for immediate dispute resolution, without having to wait for the expiration of the aforementioned deadlines.

The entire procedure is conducted online, which can be particularly convenient for resolving cross-border disputes.